Shipping policy

Shipping Policy

LOL with Christ® offers select faith-based physical products shipped within the United States. Below is a summary of our shipping, delivery, and order policies.

Processing & Delivery

  • Orders are typically processed within 1–2 business days, excluding weekends and major U.S. holidays.
  • Orders placed after 2:00 PM Pacific Time (PT) are processed the next business day.
  • Once shipped, delivery typically takes an additional 2–3 business days, depending on location and carrier.
  • Total estimated delivery time is generally 3–5 business days, including processing and transit.
  • Delivery times are estimates and may vary due to weather, holidays, carrier disruptions, or high-volume periods.

Shipping Destinations & Carriers

  • We currently ship to addresses within the United States only.
  • We do not offer international shipping at this time.
  • Orders may be shipped through USPS, UPS, or FedEx, depending on availability and destination.
  • Certain address types, including some P.O. Boxes or restricted locations, may be subject to carrier limitations.

Shipping Fees

  • We offer free standard shipping within the United States on eligible products.
  • Any applicable shipping charges will be clearly displayed on the product page or at checkout before purchase.

Tracking

  • Tracking information is provided by email once your order has shipped.
  • Customers are responsible for monitoring tracking updates and ensuring availability for delivery.

Shipping Address

  • Please provide accurate and complete shipping information at checkout.
  • If you notice an address error, contact us as soon as possible. We will do our best to assist before the order ships.
  • If an order is returned because of an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Lost or Delayed Packages

  • Carrier delays and circumstances outside our control may occasionally affect delivery.
  • If a shipment appears to be lost in transit before delivery is confirmed, contact us so we can assist with a carrier investigation where applicable.
  • If tracking shows a package as delivered, please contact the carrier directly regarding the delivery.

Damaged or Defective Items

  • Report damaged or defective items within 7 days of delivery.
  • Please provide photo documentation so we can review the issue.
  • Upon verification, we may provide a replacement or other applicable resolution.
  • Additional return and refund terms are available in our Returns, Refunds & Cancellation Policy.

Contact Us

  • Email: info@lolwithchrist.com
  • Call or Text: 1-800-404-0023
  • Mailing Address: 11400 Olympic Blvd, Suite 200, Los Angeles, CA 90064, United States

LOL with Christ® is an online platform offering virtual Christian counseling services and faith-based products. We do not operate a retail storefront or provide in-person services at this location.

For complete information about processing, delivery, carriers, tracking, and shipping issues, please review our complete Shipping Policy.