Cookie Policy
LOL with Christ® (“LOL with Christ,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on our website to support functionality, improve user experience, analyze website performance, and support advertising and remarketing efforts related to our Christian counseling online services and biblical pastoral mentorship offerings.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, analyze usage patterns, and support advertising performance.
Cookies may be set by:
- Our website (first-party cookies)
- Third-party service providers acting on our behalf
Non-essential cookies are only activated after you provide consent through our website’s cookie consent banner. You may accept, reject, or customize your preferences at any time.
2. Categories of Cookies We Use
We use the following categories of cookies:
A. Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as:
- Secure login and authentication
- Checkout functionality
- Session management
- Security and fraud prevention
- Booking and scheduling functionality
Essential cookies cannot be disabled because the website cannot operate properly without them.
Third-party service providers may collect and process information in accordance with their own privacy policies. We encourage you to review those policies where applicable.
B. Analytics Cookies
These cookies help us understand how visitors use our website so we can improve performance and user experience.
They may collect information such as:
- Pages visited
- Time spent on pages
- Device and browser type
- Traffic sources
- Interaction behavior
Analytics tools may include services such as:
- Google Analytics (GA4)
- Session insight and heatmap tools such as Lucky Orange
Analytics data is used in aggregated form and is not used to access, monitor, or analyze confidential counseling communications.
C. Advertising & Marketing Cookies
These cookies support advertising and remarketing efforts related to our Christian counseling online services and faith-based resources.
They may:
- Measure ad performance
- Track website visits after ad clicks
- Support remarketing across platforms
- Help deliver more relevant advertisements
Advertising technologies may include services such as:
- Meta (Facebook & Instagram) advertising technologies
- Google Ads conversion tracking
- YouTube advertising technologies
These cookies may be placed by us or by third-party advertising partners.
Under California law, certain advertising-related data disclosures may qualify as “sharing” for cross-context behavioral advertising.
We do not sell personal information in exchange for monetary compensation.
3. Counseling Communications Are Not Tracked
Secure messaging, counseling sessions, and pastoral communications are not tracked by analytics or advertising cookies.
Confidential communications are isolated from marketing and advertising technologies.
We take the privacy and confidentiality of your information seriously. Cookies and tracking technologies are used only for website functionality, performance improvement, and advertising effectiveness, and are never used to access, monitor, or analyze personal counseling content. We do not sell or use counseling-related information for advertising or marketing purposes.
4. Your Cookie Choices
You may manage cookie preferences in the following ways:
- Use the cookie consent banner available on our website to accept, reject, or customize non-essential cookies
- Adjust your browser settings to block or delete cookies
- Use the “Do Not Sell or Share My Personal Information” link in our website footer (California residents)
Please note that disabling certain cookies may affect website functionality and performance.
You remain in control of your cookie preferences at all times and can update your settings or withdraw consent for non-essential cookies through the cookie banner or your browser settings.
Your choice to decline non-essential cookies will not prevent you from accessing core features of the Platform.
5. Do Not Sell or Share (California Residents)
LOL with Christ® does not sell personal information in exchange for monetary compensation, including confidential counseling communications.
However, certain advertising-related data sharing may qualify as “sharing” under California law for cross-context behavioral advertising.
California residents may opt out by using the “Do Not Sell or Share My Personal Information” link located in our website footer.
For more information about how we collect, use, and disclose personal information, please review our Privacy Policy.
6. Data Retention
Cookies remain on your device for varying durations depending on their function:
• Session cookies expire when you close your browser
• Persistent cookies remain until deleted or expired
Cookie duration varies by provider and purpose.
For more information about how we retain and process personal information, please review our Privacy Policy.
7. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect operational, legal, or regulatory changes.
The “Effective Date” at the top indicates when this Policy was last updated.
8. Cookie Questions & Controls
How do I manage or disable cookies?
You may manage your cookie preferences using the cookie consent banner available on our website, where you can accept, reject, or customize non-essential cookies. You can also adjust your browser settings to block, delete, or limit cookies at any time.
What happens if I disable cookies?
Disabling certain non-essential cookies may impact website functionality, performance, or personalization. Essential cookies required for security, checkout, scheduling, or login cannot be disabled through our systems.
Do cookies track my counseling sessions or secure messages?
No. Secure messaging, counseling sessions, and pastoral communications are not tracked by analytics or advertising technologies.
Do you sell my personal information?
We do not sell personal information in exchange for monetary compensation. Certain advertising-related disclosures may qualify as “sharing” under California law for cross-context behavioral advertising. California residents may opt out using the “Do Not Sell or Share My Personal Information” link in our footer.
What types of cookies do you use?
We use essential cookies for website functionality, analytics cookies to understand website performance, and advertising cookies to measure and improve marketing efforts. Details are provided above in this Policy.
9. Contact Information
For questions about our services, subscriptions, or orders:
Email: info@lolwithchrist.com
Phone & Text: 1-800-404-0023
Business Mailing Address: 11400 Olympic Blvd, Suite 200, Los Angeles, CA 90064, United States
LOL with Christ® is an online platform offering virtual Christian counseling services and faith-based products. We do not operate a retail storefront or provide in-person services at this location.
Please also review:
· Returns, Refunds & Cancellation Policy
· Subscription Plans & Billing Terms
LOL with Christ® is committed to operating with transparency, integrity, and Christ-centered service.