Subscription Plans & Billing Terms | LOL with Christ®
LOL with Christ® offers subscription-based Christian counseling services designed to provide consistent, Scripture-based guidance through a structured, virtual format.
LOL with Christ® is an online platform providing virtual Christian counseling services and does not offer in-person counseling or operate physical counseling locations.
This page explains our subscription plans, what’s included, billing, scheduling, renewals, cancellations, and session usage so you can make a clear and informed decision.
1. Subscription Plans
We offer the following subscription options:
• Breakthrough Plan (Weekly) – 4 sessions per month (approximately one session per week)
• Growth Plan (Bi-weekly) – 2 sessions per month (approximately one session every two weeks)
• Starter Plan (Monthly) – 1 session per month
Although plans are structured by monthly session frequency, paid sessions are charged individually rather than as one monthly charge. See Section 6 for billing details.
Your first session is a complimentary 30-minute session. Ongoing counseling sessions are 45 minutes and are conducted virtually by video or phone through Zoom.
Session availability is based on counselor scheduling. When selecting your counselor and plan, you’ll choose from the available appointment times for that counselor. The day and time of your first session become your regular recurring schedule according to the frequency of your selected plan, unless an individual session is rescheduled.
Current pricing and plan details are clearly displayed on our Pricing Page and at the time of checkout prior to purchase.
2. What’s Included
Your subscription is designed to support consistent, structured growth over time.
Each plan includes:
• A set number of 45-minute virtual counseling sessions according to your selected plan
• Scripture-based, Christ-centered guidance tailored to your situation
• Clear, practical next steps following each session
• Structured reflection to support continued progress
• Secure video-based sessions (e.g., Zoom)
• Between-session messaging support according to your selected plan:
Starter | Monthly — Up to 5 messages per week
Growth | Bi-weekly — Up to 10 messages per week
Breakthrough | Weekly — Unlimited messaging
Plans vary by session frequency and level of support, allowing you to choose what best fits your needs.
All pricing, plan features, and included services are clearly displayed before purchase.
3. Complimentary First Session
Your first 30-minute session is complimentary and is $0 at checkout. A valid payment method is required to begin your subscription, but no charge is processed for the complimentary first session.
This first session gives you an opportunity to meet your counselor, experience the structure and approach of LOL with Christ®, and begin determining whether the counselor is a good fit for you.
After your complimentary first session, you are charged separately for each upcoming paid session. The applicable session charge is processed three days before each scheduled session according to your selected plan.
If you choose not to continue, you may cancel your subscription to prevent future charges in accordance with the cancellation terms below.
4. How Scheduling Works
When you begin your subscription, you’ll choose an available appointment time with your selected counselor for your complimentary 30-minute first session.
The day and time of your first session become your regular recurring schedule with the same counselor. Future 45-minute sessions automatically continue on that schedule according to the frequency of your selected plan:
• Breakthrough | Weekly — approximately once per week
• Growth | Bi-weekly — approximately every two weeks
• Starter | Monthly — approximately once per month
You do not need to schedule each ongoing counseling session individually.
Before each upcoming session, you’ll receive automated session details and a secure Zoom link. You’ll also receive a reminder three days before your session as an additional opportunity to review your booking and make any needed changes.
You may view or reschedule an upcoming session through your account at any time before the 24-hour rescheduling deadline and do not need to wait for the reminder.
To manage an upcoming session, sign in using the same email address used when placing your order.
Sign In & Manage Your Bookings
Once signed in, select Manage Your Bookings, choose the session you’d like to reschedule, and select a new available date and time within your current subscription period.
If you need help accessing your account, managing your booking, or finding another available time, contact us at info@lolwithchrist.com or call/text (800) 404-0023.
Rescheduling an individual session does not change your regular recurring schedule. Future sessions will continue on their established day and time.
5. Service Availability
Our Christian counseling services are available to clients located within the United States.
All sessions are conducted virtually. LOL with Christ® does not offer in-person counseling services.
6. Billing & Payment
Your complimentary first session is $0 at checkout. A valid payment method is required to begin your subscription, but no charge is processed for the complimentary first session.
After your complimentary first session, you are charged separately for each upcoming paid session. The applicable session charge is processed three days before each scheduled session according to your selected plan.
Clients also receive a reminder three days before each upcoming session. This reminder serves as an additional opportunity to review your booking and make any needed changes before the 24-hour rescheduling deadline. You may view or reschedule an upcoming session through your account at any time before that deadline and do not need to wait for the reminder.
If a paid session is rescheduled with at least 24 hours’ notice after its charge has been processed, the payment remains applied to that session and the session may be moved to another available time within the current subscription period. Rescheduling an individual session does not change your regular recurring schedule.
By subscribing, you authorize the applicable session charge to be processed using the payment method provided at checkout three days before each upcoming paid session, unless your subscription is canceled in accordance with the cancellation terms below.
You are responsible for maintaining a valid and up-to-date payment method. If a payment cannot be processed, access to scheduling or services may be temporarily paused until the payment issue is resolved.
There are no hidden fees. Current pricing, billing frequency, and applicable renewal terms are clearly displayed before checkout.
All pricing is listed in USD. We accept major credit and debit cards, including Visa, Mastercard, and American Express, as well as supported digital payment methods where available.
Payments are processed through encrypted, PCI-compliant third-party providers, including Shopify. LOL with Christ® does not store or have access to your full payment details.
Sessions and messaging access are available during the active subscription period in accordance with your selected plan. Sessions must be used within the applicable subscription period and do not roll over.
There are no long-term contracts.
7. Automatic Renewal
Subscriptions automatically continue according to the selected plan unless canceled.
Automatic continuation helps maintain your recurring counseling schedule and access to the services included with your plan. Applicable charges are processed according to the billing terms described above.
8. Cancellation
You may cancel your subscription at any time by emailing info@lolwithchrist.com. Cancellation requests are typically processed within 24 hours during normal business operations. There are no cancellation fees or penalties.
If you cancel at least 24 hours before your next scheduled session:
• Your subscription will end when your cancellation is processed.
• All future scheduled sessions will be canceled.
• No future session charges will be processed.
• If the charge for your next scheduled session has already been processed, that charge will be refunded.
If you cancel less than 24 hours before your next scheduled session:
• That upcoming session will remain reserved for you and will count as your final scheduled session.
• The charge for that session will remain applicable and will not be refunded.
• Your subscription will end after that session.
• All later scheduled sessions will be canceled, and no additional session charges will be processed.
Canceling your subscription does not change the rescheduling requirements for an individual session. Please see Section 9 below for session rescheduling and usage terms.
9. Rescheduling & Session Usage
Upcoming sessions may be rescheduled through your account with at least 24 hours’ notice.
Rescheduling an individual session is different from canceling your subscription. If you wish to end your subscription and cancel all future sessions, please follow the cancellation instructions in Section 8.
The rescheduled session must take place within your current subscription period. Rescheduling an individual session does not change your regular recurring schedule.
If you’re unable to attend with less than 24 hours’ notice, your session will remain reserved for you and will count as your scheduled session rather than being rescheduled or carried over.
If you do not attend a scheduled session, the session will count as your scheduled session and cannot be rescheduled or carried over.
If your counselor needs to reschedule, you’ll be notified as soon as possible and can choose another available time within your current subscription period that works for you. Counselor-initiated changes are not subject to the client’s 24-hour rescheduling requirement and will not cause you to lose the affected session. Once you’ve agreed on a new time, your counselor will take care of updating the appointment. Your regular recurring schedule will remain unchanged.
Sessions must be used within the active subscription period and do not roll over.
10. Refunds
Refunds are handled in accordance with our Returns, Refunds & Cancellation Policy.
Session charges reflect reserved counselor time and scheduled availability.
If you cancel your subscription at least 24 hours before your next scheduled session and the charge for that session has already been processed, that session charge will be refunded.
If you cancel your subscription less than 24 hours before your next scheduled session, that session will remain reserved for you and the applicable charge will not be refunded.
Missed sessions and sessions canceled with less than 24 hours’ notice are not refundable.
11. Platform Role & Service Nature
LOL with Christ® operates as a platform that connects users with independent counselors and provides access to faith-based counseling services.
Our services are:
• Scripture-based
• Pastoral in nature
• Not licensed clinical therapy
We do not provide medical, psychiatric, or psychological treatment.
LOL with Christ® does not guarantee specific results or outcomes from participation in services.
12. Pricing Stability
We are committed to maintaining clear and consistent pricing.
If any updates to subscription plans or pricing are introduced:
• Advance notice will be provided
• Changes will apply only to future session charges
• Existing subscriptions will not be subject to unexpected or immediate pricing changes
13. Frequently Asked Questions
What am I actually paying for?
You are paying for structured, Christ-centered guidance delivered through consistent, scheduled sessions designed to support meaningful growth over time — not one-time advice.
Do I have to schedule each session myself?
No. The day and time of your first appointment become your regular recurring schedule with the same counselor. Future sessions automatically continue on that schedule according to the frequency of your selected plan. If you need to change an individual session, you may reschedule it through your account with at least 24 hours’ notice.
What happens if I don’t use a scheduled session?
If you’re unable to attend, you may reschedule the session with at least 24 hours’ notice to another available time within your current subscription period. If you do not attend or are unable to provide at least 24 hours’ notice, the session will count as your scheduled session and cannot be rescheduled or carried over.
Is the first session really free?
Yes. Your first 30-minute session is complimentary and is $0 at checkout. A valid payment method is required to begin your subscription, but no charge is processed for the complimentary first session.
How am I charged after my complimentary first session?
After your complimentary first session, you are charged separately for each upcoming paid session rather than for an entire month at once. The applicable session charge is processed three days before each scheduled session using the payment method provided at checkout.
Do I need special software?
No. Sessions are conducted virtually and can be accessed through a secure link (e.g., Zoom) on your phone, tablet, or computer.
Can I cancel anytime?
Yes. You may cancel your subscription at any time with no cancellation fee. If you cancel at least 24 hours before your next scheduled session, your subscription will end when the cancellation is processed, all future sessions will be canceled, and no future session charges will occur. If your next session has already been charged, that charge will be refunded.
If you cancel less than 24 hours before your next scheduled session, that session will remain reserved for you and will count as your final scheduled session. Your subscription will end after that session, and no additional session charges will occur.
Are sessions recorded?
No. Sessions are not recorded unless explicitly agreed to in writing.
Is this therapy?
No. This is biblical pastoral counseling, not licensed clinical therapy.
14. Contact Information
For questions about our services, subscriptions, or orders:
Email: info@lolwithchrist.com
Call or Text: 1-800-404-0023
Business Mailing Address: 11400 Olympic Blvd, Suite 200, Los Angeles, CA 90064, United States
LOL with Christ® is an online platform offering virtual Christian counseling services and faith-based products. We do not operate a retail storefront or provide in-person services at this location.
Please also review:
Returns, Refunds & Cancellation Policy
LOL with Christ® is committed to operating with transparency, integrity, and Christ-centered service.